Vivint’s doorbell not ringing inside the house
Vivint doorbell plays an important role in increasing the safety of your house. Vivint’s doorbell keeps you aware of who is at the door. But if they stop ringing inside your house.
Imagine you have ordered something or someone has come to visit you. He presses the doorbell but no one came out. He kept pressing the button but no one came until he knocked on the door or just left without meeting or delivering the parcel.
Won’t it be frustrating and embarrassing? Yes, it would be. My brother faced the same issue. He told me and we did a lot of research and found out all the possible causes and solutions for Vivint’s doorbell not ringing inside the house.
In this article, I am going to explain these causes and solutions to you.
Table of Contents
Vivint’s doorbell not ringing inside the house
Solving this issue is very necessary to save yourself from embarrassment. There are many causes and solutions for Vivint’s doorbell not ringing inside the house. These include Changed volume settings, Faulty wiring, Low battery, Glitches in the app, and Faulty doorbell or chime box, Reboot Your Vivint Doorbell, Hard Reset the SkyControl Panel, and Hard Reset the Vivint doorbell.
Now I am going to explain these causes and their solutions.
Keep reading…
Changed volume settings
There could be a possibility that the volume of your indoor chime has been lowered or it has been muted.
You can do this by the slip of touch or someone else has done this unintentionally. Or maybe the chime that you have selected for indoors has a very low volume that you can’t hear when you are asleep or away from it.
The first thing you should check is the volume of your Vivint doorbell. If it has been muted or the volume has been lowered, unmute it or increase the volume.
The second thing you should do is try another chime sound. This could help you in fixing the Vivint doorbell not ringing inside the house.
To change the chime sound follow these steps,
- Open the vivid app.
- Tap the menu icon at the upper left corner.
- Tap on settings.
- Scroll down and select the doorbell.
- Then click on the doorbell chime.
- Choose the best suitable chime sound.
To increase the volume follow these steps,
- Go to the Vivint app.
- Open your doorbell.
- Locate the volume icon and tap on it.
- Now increase the volume of your doorbell chime.
Faulty wiring
Faulty or damaged wiring could also cause the Vivint doorbell not to ring inside the house. Faulty wiring could be the major cause of this problem.
Inspect the wiring between your doorbell to the indoor chime. If you see any damages or black spots on the wiring, it means that the wiring has been burned.
You need to fix the wiring or replace the wires with new ones. You should call an electrician to fix this problem.
Low battery
If your doorbell battery is low or damaged, your doorbell will not be able to send signals to the indoor chime and eventually, it will not ring. The battery of your doorbell can get faulty or damaged very easily. Or if the battery is too old it can also cause the Vivint doorbell not to ring inside the house.
Check the battery of your doorbell and charge it. If the battery of your doorbell needs to be replaced, replace it with a new one.
You can easily replace the battery by following these steps.
- Unmount your doorbell.
- Slide the cover-up of the doorbell.
- Hold the battery pack to prevent falling.
- Remove the old batter.
- Place the new batteries in and mount it back.
Poor Wi-Fi connectivity
If your doorbell is connected with Wi-Fi, a poor Wi-Fi connection can also lead to the Vivint doorbell not ringing inside the house.
A poor or unstable internet connection can lead to communication problems between your doorbell and your indoor chime. For the indoor chime to work properly your Wi-Fi connection must be stable.
Make sure your doorbell is connected to a stable Wi-Fi network.
If there are a lot of devices connected with the same internet connection. Remove some devices from that Wi-Fi network or connect your doorbell to another network.
You can also fix the connectivity problem by placing your Wi-Fi router near the doorbell.
App or system settings
There are a few chances that you might have not enabled the notification and indoor chime. Or you might have disabled it due to a slip of touch or someone else has done this.
If these are disabled, the indoor chime will not ring which will cause Vivint’s doorbell not to ring inside the house.
Check your app settings and make sure that these are enabled.
To check and enable the chime, follow these steps.
- Open the Vivint app.
- Tap on the menu option.
- Go to settings.
- Tap on chime settings.
- Enable the indoor chime.
- Adjust the indoor chime volume.
Glitches in app
Temporary glitches can also cause Vivint’s doorbell not to ring inside the house. Glitches can enter your Vivint app due to third-party apps and cache data.
First of all, you should delete any third-party apps from your device.
Removing your doorbell from the Vivint app can also fix this problem by removing the temporary glitches and bugs by disconnecting the doorbell from the app and then reconnecting it back. Wait for a few minutes before logging back in.
Updating the Vivint app can also fix this problem.
To update the app follow these steps,
- Go to the apple or play store.
- Search for the Vivint app.
- See if the update is available, and update your app.
Reinstalling the app can also fix this issue.
To reinstall the app,
- You first need to delete the app.
- Now go to the play store or app store.
- Search for the Vivint app.
- Now Install it.
Faulty doorbell or chime box
A faulty doorbell or chime box can also cause this problem. Many factors can make your doorbell or chime box faulty. Even a slight change in the voltage can cause this problem.
Inspect your doorbell and make sure they are working properly. If you notice any damages or spots like scratches and burnt marks, you need to fix them or replace them with a new one.
Reboot Your Vivint Doorbell
Rebooting your doorbell can also fix this problem. Rebooting your doorbell will restart all networks and reboot the OS.
By following these easy steps you can reboot your doorbell.
- Go to your doorbell device.
- Press and hold the button on the doorbell for about 15 seconds.
- Release the button when the light changes on your doorbell.
- Hold the buttons again for a few seconds.
- Release the button once the color changes to yellow.
Hard Reset Vivint doorbell
Hard resting the Vivint doorbell can also fix the Vivint doorbell not ringing inside the house.
To hard reset follow these steps,
- Go to your doorbell.
- Make sure it’s powered on.
- Look for a small reset button or hole.
- Press and hold the reset button for about 15 seconds. You may need a paper clip for that.
- When the light on the doorbell changes to red release that button.
- Wait forgot the doorbell to be hard reset.
Now you will need to set your doorbell again as if it is a new device.
Hard Reset the SkyControl Panel
The SkyControl Panel can also cause this problem. Hard resting your SkyControl Panel can fix these issues.
To hard reset the SkyControl Panel, follow these steps,
- Open your SkyControl Panel.
- Click on the Armed Stay button to disarm.
- Enter your pin.
- Tap on the device button.
- Now choose display.
- From the panel choose your doorbell.
- Now click on reboot.
Connect Vivint support
We have discussed all the possible causes and fixes for the Vivint doorbell not ringing inside the house.
If the doorbell is still not ringing, connect with the Vivint support team.
They will diagnose the problem and assist you with the solution.
Final thoughts
So far we have discussed all the possible causes and solutions for the Vivint doorbell not ringing inside the house. Troubleshooting this problem is very easy. These solutions involve
- Un-mute the doorbell chime sound. Increase the doorbell chime sound.
- Change the doorbell chime sound.
- Inspect the wiring.
- Check the battery and replace it if needed.
- Ensure a stable internet connection with your doorbell.
- Remove the clutches and bugs from the app.
- Check for faulty doorbells or chain boxes.
- Reboot your doorbell.
- Hard reset the SkyControl panel.
- Hard reset your doorbell.
If you have any information regarding this topic and you want to share it with us. Feel free to contact us.
How do you reset a Vivint doorbell camera?
Press and hold the button on the face of a Vivint doorbell camera to reset it. Wait until the light goes red before releasing your grasp on the button.
Does the Vivint doorbell camera have a battery?
Some of the Vivint doorbells have batteries some do not. The doorbell itself will tell you which one it is.
Can I use the Vivint doorbell without the internet?
Vivint doorbell can still record and save video without an internet connection. But you need the internet to receive notifications on your phone.
Can you cancel Vivint after paying off the equipment?
After paying for the equipment, you may still cancel Vivint after paying for the equipment, but a cancellation fee will still apply.
But the amount you would pay in this situation would be less than what would be required to make if you were to cancel before finishing it.